Select the operating system currently on the computer, scroll down, and then expand BIOS. Do not use a paper towel because the paper may scratch the surface of the sensor. The driver version is displayed. Select the Driver tab. Update the fingerprint reader software.
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Press F10 to save this setting and restart the computer. Press the sticky side of a piece of adhesive cellophane tape on the sensor and then peel it away to collect the dust and dirt particles.
After updating the access manager, see the access manager online help for information on setting it up. Select the operating system currently on the computer, scroll down, and then expand Drivers – Keyboard, Mouse and Input Devices.
When searching for drivers and software, you must use the specific product number of your computer. Clean the fingerprint reader.
Digital Persona application software for 32 bit Vista and Windows 7. Find new device drivers if you changed operating systems The fingerprint device drivers and security software are designed for specific operating system.
If the BIOS available on the web site is a later version, download and install it. The driver version is displayed. This allows other hardware and software to support the fingerprint reader. How does HP install software and gather data? This is because the hardware may not be installed on the notebook, or it may be damaged. The access manager software is designed to work on specific models and operating systems. Digital Persona Fingerprint Reader. If your device driver is up-to-date, see if your access manager software is compatible with your fingerprint reader.
HP Notebook PCs – Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)
Validity fingerprint reader driver for 32 bit and 64 bit Windows 7, Vista, and XP. Once a logon account is registered and you have enrolled a fingerprint in the access manager, you can use your fingerprint to log into those applications and web sites. This indicates that Windows supports xes2501 device, in this case the fingerprint reader.
Do not use a paper towel because the paper may scratch the surface of the sensor. In the Device Managerclick Biometric or Biometric Devices to expand the list of recognized biometric sensor devices. Update the device driver The fingerprint reader hardware requires a device driver to allow software to control it. Check for Windows support. See your browser’s documentation for specific instructions.
Microsoft Update Catalog
Update the fingerprint reader software The fingerprint reader software usually referred to as the access manager software uses the fingerprint device driver to capture a fingerprint image and then control access to the logon accounts that you set up. Depending on the model and the year it was purchased, HP provides a number of access manager applications. Depending on the model number of your computer, there are options in the BIOS to turn the biometric device on and off. The drivers and programs available authentdc one model are not compatible and do not work with other models.
Under System Configurationlook for a Biometric Device option; if it exists, enable it.
HP AuthenTec Inc. AES() Free Driver Download for Windows XP
You need to update it for the original configuration of your notebook on the HP support web site. The fingerprint sensor is listed as a Validity Sensor or AuthenTec Sensor, depending on the model number of your computer. Europe, Middle East, Africa. Select the operating system currently on the computer, scroll down, and then expand BIOS.
Clean the fingerprint reader You should periodically clean the fingerprint reader sensor to remove dirt and oil.
If there is a Biometric entry, then Windows supports the device. Open the Device Managerand then expand the Biometric list of recognized sensor devices. The fingerprint access manager software is listed.